There are nine things you must know in order to do your job.

1. the job market: appreciation before promotion.
2. Communication: seek common ground before seeking differences.
3. Execution: first done, then perfected.


4. Learning: record, then remember.
5. complaints: address feelings first, then things.
6. Interpersonal: communicate first, then make friends.
7. Success: grow before you succeed.
8. stand still before standing tall.
9. imitate first, then create. Let's be clear oh!

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